All Systems Operational
Uptime over the past 90 days. View historical uptime.
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Myaccount Operational
90 days ago
100.0 % uptime
Today
Hub Connectivity Operational
90 days ago
100.0 % uptime
Today
Firmware Updates Operational
90 days ago
100.0 % uptime
Today
3rd Party Operational
90 days ago
100.0 % uptime
Today
Intelligent Octopus Go (UK) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 16, 2025

No incidents reported today.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025
App Energy graphs, IOG, OCPP Maintenance
Completed - The scheduled maintenance has been completed.
Jan 8, 14:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 13:00 UTC
Scheduled - During this time, there will be a temporary interruption when viewing the energy graphs in the myenergi app and Myaccount services. Additionally, OCPP telemetry and our integrations with Octopus will also experience temporary disruptions during this short window. We recommend that customers manually charge in fast mode where applicable during this period.

Here are the key details:
Maintenance Date: January 8th
Expected Duration: 1 hour

Affected Services: The myenergi app and Myaccount energy graphs may be temporarily unavailable or missing data during this period. This maintenance is essential for ensuring the continued reliability and performance of our services. We understand the inconvenience this may cause and assure you that we will work diligently to minimise the downtime.

Please note that while the graphs will be inaccessible, other aspects of our services will continue to function normally, and customers' hardware devices will operate as usual. Our team will be working diligently to complete the maintenance as quickly as possible.
Dec 29, 22:12 UTC
Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

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