All Systems Operational
Uptime over the past 90 days. View historical uptime.
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Myaccount Operational
90 days ago
99.98 % uptime
Today
Hub Connectivity Operational
90 days ago
99.94 % uptime
Today
Firmware Updates Operational
90 days ago
99.92 % uptime
Today
3rd Party Operational
90 days ago
100.0 % uptime
Today
Intelligent Octopus Go (UK) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Intelligent Octopus Go charge schedule generation delays
Resolved - Having reviewed with Octopus this morning there appears to been a number of different issues which compounded together and caused delays to schedule generation. The issues on both sides have now been resolved and the services have returned to normal.
Jul 25, 09:40 UTC
Monitoring - Myenergi systems appear to be operational and working correctly. We are seeing roughly the expected number of boosts being issued for the time period so we do not believe this to be a large-scale systemic outage. We will monitor the situation and liaise with Octopus technical teams in the morning as necessary.
Jul 24, 21:21 UTC
Investigating - We are seeing reports of IOG charge schedules not being reliably generated. For those without a charge schedule we advise reverting to a Zappi fixed charge schedule until the issue is resolved.

https://support.myenergi.com/hc/en-gb/articles/18470101583377-zappi-Intelligent-Octopus-Go
Jul 24, 21:01 UTC
Jul 24, 2024
Jul 23, 2024
Hub connectivity issues
Resolved - This incident has been resolved.
Jul 23, 23:21 UTC
Update - We are continuing to monitor for any further issues.
Jul 23, 23:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 23:01 UTC
Identified - We have an identified an issue impacting connectivity to a large number of hubs. We are working to resolve the issue.
Jul 23, 22:08 UTC
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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