Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 08, 2025 - 13:00 UTC
Scheduled
During this time, there will be a temporary interruption when viewing the energy graphs in the myenergi app and Myaccount services. Additionally, OCPP telemetry and our integrations with Octopus will also experience temporary disruptions during this short window. We recommend that customers manually charge in fast mode where applicable during this period.
Here are the key details: Maintenance Date: January 8th Expected Duration: 1 hour
Affected Services: The myenergi app and Myaccount energy graphs may be temporarily unavailable or missing data during this period. This maintenance is essential for ensuring the continued reliability and performance of our services. We understand the inconvenience this may cause and assure you that we will work diligently to minimise the downtime.
Please note that while the graphs will be inaccessible, other aspects of our services will continue to function normally, and customers' hardware devices will operate as usual. Our team will be working diligently to complete the maintenance as quickly as possible.
Posted Dec 29, 2024 - 22:12 UTC
This scheduled maintenance affected: Mobile App, Myaccount and 3rd Party (Intelligent Octopus Go (UK)).