Firmware Downloads Unavailable

Incident Report for myenergi

Resolved

This incident has been resolved.

Posted Dec 10, 2025 - 14:27 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 10, 2025 - 09:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2025 - 09:02 UTC

Investigating

Firmware downloads are currently unavailable or performing very slowly for all devices except GLO. This does not impact the ability to install previously downloaded firmware.

Posted Dec 09, 2025 - 17:02 UTC

This incident affected: Firmware Updates.