App, Myaccount, IOG Maintenance

Scheduled Maintenance Report for myenergi

Completed

The scheduled maintenance has been completed.
Posted Mar 05, 2025 - 14:24 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 05, 2025 - 13:00 UTC

Scheduled

During this time, there will be a temporary interruption to the myenergi app and Myaccount services. Additionally, OCPP telemetry and our integrations with Octopus will also experience temporary disruptions during this short window. We recommend that customers manually charge in fast mode where applicable during this period.

Here are the key details:
Maintenance Date: March 5th
Expected Duration: 1 hour

Affected Services: The myenergi app and Myaccount may be temporarily unavailable during this period. This maintenance is essential for ensuring the continued reliability and performance of our services. We understand the inconvenience this may cause and assure you that we will work diligently to minimise the downtime.
Posted Feb 28, 2025 - 12:29 UTC
This scheduled maintenance affected: 3rd Party (Intelligent Octopus Go (UK)), Apps (Customer Mobile App), and Myaccount, Hub Connectivity.